Category
Strategic Design | UX and UI Design
Aviation Project
Project overview
Understand the Aircraft leasing cycle deeply for the Lessors and involved stakeholders and develop an End to End Unified Experience of Asset/Aircraft management solution.
Sponsor : Airbus
A commercial Aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.
Design team : Innovation Team - Digital Solutions for Customer Services
Duration : 10 months
Design Process & Timeline
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Understanding the context & Stakeholders
Airbus & Stakeholders
Airlines Companies
Buy Aircrafts from Airbus and lease it to the airlines companies
Stakeholders Ecosystem and Value exchange
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Primary research
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Leasing Cycle and Proto-Persona identification
Process
Assumed target users from respective stakeholders
Information source document
User Interview
Interview Questions
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User Expectations
Interview Insights
User Persona
Aircraft recovery to final transition journey
Journey Map
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Ideation (Feature) Session & Planning
"In this project, this cluster is my focused area: Asset Re-delivery & Transition. This means making it super smooth for assets to move from one user to another – like handing over a baton in a relay race."
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List of Ideas (Features) Mapping & Prioritisation
Prioritised Ideas (Features) to Refined Ideas (Features)
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Concept Map
Scenarios & Task flows
Recovery & Transition Process Map
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Dashboard
User Flow
Information Architecture
Before going to final screen let's have a demo video
Final screens
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A/C cards
Project management page
Create project page
Interview Dossier
Assigning Lessor and Lessee representatives
Creating checklist
Upload Checklist doc - Lessee page
Doc acceptance page
Doc Upload & acceptance Status
A/C and Doc Transfer
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